Charlotte Layton promoted to Director – Quality & Product Development

BRADFORD, Pa. – ARG announced this week Charlotte Layton’s promotion to director of quality and product development.

ARG President and Chief Operating Officer Jon Giberson said, “We are happy to acknowledge Char’s increased scope of responsibility with this promotion. She has served the Bradford refinery for many years, making significant contributions to our company.”

Most recently, Giberson said, Layton was instrumental in two critical projects, first in achieving ARG’s certification to the latest ISO 9001:2015 quality standard and then in reviewing and updating or confirming technical specifications and data sheets for all refinery products.

As ARG’s director of quality and product development, Layton leads ARG’s entire Quality staff and is responsible for planning and directing quality assurance policies, programs and initiatives as well as process and product testing to ensure production standards are met.

Some key new responsibilities are creating, implementing and overseeing product development strategies; interacting with customers, suppliers and others to understand challenges and opportunities; and researching, planning and executing complex experiments in support of new products, ideas or technology. Layton reviews new ideas and collaborates cross-functionally to determine alignment with our business model and customer needs. Her expanded role requires extensive technical knowledge in multiple areas of petroleum technology in order to assist leadership in making significant business decisions.

Layton holds a Bachelor of Science in physical science and a Bachelor of Science in organic chemistry from the University of Pittsburgh at Bradford. She is an American Society of Quality, Certified Quality Manager/Operational Excellence. She serves as auditor for the Allegheny Mountain ASQ section’s board of directors and has been a member of the American Chemical Society for 35 years. Layton has served in many positions in the Penn-York section including chairman, program director and historian. She is an ISO-certified internal auditor trained in root cause analysis.

Layton has served the Bradford Refinery since June 22, 1981, when she was hired as a chemist I in Witco’s Analytical Services group. She progressed to R&D chemist II in Lubricants Development in 1988, to quality supervisor in 1991 and to quality manager in 1993. She was named Director of Quality in 2016. Layton is ARG’s Laboratory Information Management System (LIMS) administrator.

Originally from Johnsonburg, Layton lives in Bradford with her husband Lanny and her great-niece Alexandria Morton.

For more information about ARG, visit or follow the refinery on Facebook and LinkedIn.

Contact our team today.

Our refinery services and skilled team members set us apart from the competition. Reach out to us today to learn more.

Contact us