ARG’s specially trained customer service team is dedicated to serving our customers and delivering results. The team takes an account-based approach and ensures that each representative has the product background to support your requests, questions, or concerns. The team strives to build and strengthen close customer relationships, and we believe it is important to talk to the same person or small group of people every time.
Because our team can arrange freight for a customer, we take on the burden and overhead associated with this service to lessen our customer’s workload. We still provide all administrative support regardless of freight terms, including carrier arrangement, waivers, and export documentation. We use our experience, creativity, and contacts to do anything possible to meet customer date requirements – even if they are not within our lead times.
- We can arrange freight for our customers so they do not need to worry about that piece of the order.
- We do everything we can to meet customer date requests if they are not within lead time.
- We provide all administrative support regardless of freight terms, including carrier selection, waivers, and export documentation.